Strategies for Effective Business Communication

Document Type

OER Electronic Textbook

Abstract

The five faculty who created this adaptation of Professional Communications: A Common Approach to Work-place Writing (Adrienne Abel, Sydney Epps, Veronika Humphries, Sumita Roy, and Joseph Williams) worked together to create the overall learning outcomes and structure of the book, and each person wrote or adapted three of the fifteen chapters. Jeanne Pavy served as the project manager.

We would like to acknowledge the original text that this book is based on:
Professional Communications: A Common Approach to Work-place Writing by Melissa Ashman, Jordan Smith, Brian Dunphy, and Andrew Stracuzzi.

Throughout the adaptation, Canadian references were changed to American references, and American English was substituted for British spelling and phrasing. Broken external and internal links were deleted or replaced. Below are specific chapter-level edits and additions made by the authors of Strategies for Effective Business Communication:

This open textbook is designed to support students in Dual Enrollment Business and Professional Communication courses in Louisiana.

Publication Date

2022

Comments

The following chapters were written by Dr. Sumita Roy, Southern University and A&M College

Chapter 3 – Sumita Roy

  • Original content: section 3.2 (Eliminating Bias in Research)
  • Wording edits—edited or removed phrases and sections that were irrelevant or unclear
  • Added: 1 h5p activity and assignments

Chapter 4 – Sumita Roy

  • Original content: section 4.5.2 (Eliminating Bias in Language)
  • Wording edits—edited or removed phrases and sections that were irrelevant or unclear
  • Replaced table 4.4.2b with a different openly licensed table
  • Added: 2 h5p activities, assignments

Chapter 7 – Sumita Roy

  • Original content: section 7.1 (Classical Rhetoric) and 7.2 (Aristotle and the Three Appeals)
  • Wording edits – edited or removed phrases and sections that were irrelevant or unclear
  • Added: video, 2 h5p activities, assignments

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