Date of Award

Winter 11-1993

Document Type

Master's Research Paper

Degree Name

Master of Public Administration (MPA)


Public Administration

First Advisor

Dr. Leon Tarver, II

Second Advisor

Dr. Abera Meshesha

Third Advisor

Dr. Damien Ejigiri


The purpose of this case management project is to examine the reorganization of a large metropolitan family support office of the Louisiana Department of Human Services. The case study focuses on the creation of a new district office in the New Orleans area, in response t this reorganization initiative. This case study serves as the basis for discussion of the constraints and opportunities forced by a state agency regarding the internal and external pressures to provide more efficient and effective service delivery.